Terms and Conditions - Muluk Store

Welcome to Muluk Store (https://mulukstore.com/).

Please read these Terms and Conditions carefully before using or purchasing from our website. By using the site or registering an account, you agree to be fully bound by these terms. If you do not agree to any part of these terms, please do not use the site.

1. Account and Usage Terms

Users must be at least the legal age to purchase in their country of residence (usually 18 years old), or use the site under the supervision of a parent or legal guardian.
The customer is committed to providing accurate and continuously updated information (such as name, phone number, and shipping address).
The customer is solely responsible for maintaining the confidentiality of their account information and password, and for all activities that occur under their account.

2. Products and Medical Information

Muluk Store is your destination for nutritional supplements and professional care products. All text and images displayed on the website are for informational and guidance purposes only.
Disclaimer: Products and nutritional supplements are not a substitute for professional medical advice, diagnosis, or treatment. We always recommend consulting a specialized doctor before taking any nutritional supplement, especially for those with specific health conditions or pregnant and breastfeeding women.

3. Prices and Product Availability

All prices displayed on the website are subject to change at any time without prior notice.
We do our best to ensure the accuracy of prices and stock; however, unintentional technical errors may occur. In the event of an order for a product with an incorrect price or out of stock, the store has the right to cancel the order and contact the customer to fully refund the paid amounts.

4. Shipping and Delivery

We ship products to the address provided by the customer upon order completion.
The displayed delivery times are estimated, and the store is not responsible for delays caused by shipping companies or exceptional circumstances (such as weather conditions or customs procedures).
The customer is responsible for ensuring the accuracy of the shipping address and phone number. If a shipment is returned due to incorrect information, the customer may be responsible for re-shipping costs.

5. Return and Exchange Policy

Due to the nature of the products (nutritional supplements and personal care products) and to maintain public health, no product that has had its original packaging opened or been used can be returned or exchanged, except in the following cases:
- Receipt of a damaged or expired product.
- Receipt of an incorrect product different from what was ordered.
Any issue with the order must be reported within the specified period (e.g., 48 hours) from the date of receiving the shipment via approved communication channels.

6. Intellectual Property

All content available on the website, including but not limited to: texts, logos, images, designs, and software, is the exclusive property of Muluk Store and is protected by intellectual property and copyright laws. Copying or using any content without our prior written permission is strictly prohibited.

7. Amendments to Terms and Conditions

Muluk Store reserves the right to amend, update, or change any part of these Terms and Conditions at any time. These amendments become effective upon their publication on this page, and we kindly ask you to review this page periodically for any updates.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws and regulations in force in the country where the store's headquarters are located, and any disputes arising from the use of the website shall be subject to the jurisdiction of the competent courts there.